Gujarat State Road Transport Corporation [Gsrtc] — About mismanagement of bus route

Address:Ahmedabad, Gujarat, 380015

I am exp passholder since so many years i travelled from anand old bus depot to bhadran in 2014 i write one complaint about buses is not operate from anand old bus stop t i got one letter mentioned that all bus will be operate through old bus stop but since 8 to 10 month so many exp bus operate direct new bus stop to anand. & we not got facility to old bus stop. On this route amul dairy collector office mamlatdar office railway station supermarket. Veg market is reachable. Thus st also get passenger but some st staff mismanaging route.in morning maximum buses pass through old bus stop but after morning all buses direct go to new bus stop. Thus we all passenger of old bus stop not get facility thus pl do needful in this meter & arrange to pass all bus including gurjar nagari &out depot buses through old bus station of anand pl give me answer
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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Dec 10, 2016
Mitesh Nagar's response
Sir, i have book ticket on 10/12/16 from Gandhidham to Dhangadhar, i have make the Payment by debit card and deducted from my Bank account, but i have not received the Bus Ticket mail and Sms from GSRTC.

Now i unable to nake journey and GSRTC already get the payment from my Bank.

So please get my Refund of 250/- which i had paid to GSRTC and not received the ticket. REF ID GSE3192594

REGARDS
AYUB MALEK
Complaint comments 

Comments

Sir

I have book 2 ticket on 10/12/16 from Gandhidham to Dhangadhra, the transaction successfully but Ticket mail and Sms not received, also Payment of 250/- deducted from my Bank Account.

Pl confirm or Refund my amount 250/-, this is very Bad service of GSRTC given to Customers

Regards
Ayub Malek
[protected]

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