Gujarat State Road Transport Corporation [Gsrtc] — bad behavior and don't accept my ticket.

Address:

Plat no. 63, floor no. 6, isshita Tower navrangpura ahmedabad, Ahmedabad, Gujarat

2 days ago. I booked ticket from redbus app for 10th may 2019 at 00:15 am in st bus ac sleeper. The bus arrived time is 00:15 am and thethey reached at 01:28 am. When they reached at nahru nagnagar what i booked for i ask for the my reservation then driver and conductor of that bus just check and said that in our paper my was not. That time i have a ticket, i have confirmation message and also have the mail from the redbus. But they don't allowed me to enter and sit on my seat. And the behavior of them is very bad with me. The people stand there are also said that what they are doing is wrong. And we also called the higher authority but they are also don't support me. Last i need to take new ticket because at 1:28 am. I don't have other option. I'm girl so i don't feel safe there at the night. So i just need bus that time.