Gujarat State Road Transport Corporation [Gsrtc] — bus availability

Address:

Rajkot, Gujarat, 360001

I have booked bus 20 days before rajkot to vapi. Today i. E. On 17 th june, 2018 i reached bus depo to catch the bus. I got to know after 1 and half hour waiting that bus had not attneded rajkot bus st. I got refund of ticket but what about inconvinience caused? I did not got any other bus except this. It was horrible experience in gsrtc till date. How come i trust and rely on services of gsrtc any more?