Gujarat State Road Transport Corporation [Gsrtc] — bus not stop at my station

I dipak gajjar one of passenger today came through bahuchraji to ahmedabad saturday route bus from ambica, kalol, at 12.00 p. M. Noon and the bus conductor refuse to give me complain book and asked me that bus will not go from ashram road it will go from river front road. And told me to leave the bus at gandhi ashram instead of my station at vadaj. I request you to immediate take corrective steps in this regards. And tell them to go through the route which is given by the gsrtc.