Gujarat State Road Transport Corporation [Gsrtc] — bus was not stopped at pick-up point even after call him.

Address:

GSRTC, Ahmedabad, Gujarat, 380054

I'm travelling to ahmedabad iskon x road to udaipur (Rajasthan). I call him mukeshbhai (Conductor) at 21.40 clock where bus should on time but it was not as usual, late. At that time location was bagodara. He told that it will take time to come. I said ok no problem. I was continually tracking bus. At 23:00 o clock i saw suddenly that next stop is nehrunagar and bus was going in front of me i called the conductor but no answering. He didn't received my call. Few seconds later i called him and told him to wait nehrunagar bus stop. I paid 50 rupees for auto to reach location.
Question is that they should call me on my pickup point.