[Resolved]  Gujarat State Road Transport Corporation [Gsrtc] — did not get refund yet

Address:Kutch, Gujarat

We have booked ticket from bhuj to rajkot sleeper bus on 28 december through paytm. Bus time was 9:10 pm. But the bus came was sitting. Pnr noumber is : g18183816. Ticket id : ozso5u. Order id : [protected]. Trip id: 1825jsltjndslp1:5064:241:1359. Amount was 825 rs. Please refund the money as soon as possible. We did not go in the sitting bus. I am sending the photos of ticket. All the details are in the photos. It has been already 15 days.
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Feb 2, 2018
Complaint marked as Resolved 
Okk so consumer Complaints did nothing even after so many mails, after 30 days. But I have booked ticket through Paytm . I complained on Paytm . So thay refunded me with in 30 minutes. So the conclusion is there is no use of consumer Complaints because they do nothing. This site is just formality . You just think that after complain they will refund you. But no well this is gsrtc we are talking about. So well never complaint here. I got refunded through Paytm. I think you people don't have any rights to fool people. If you are not going to take any action against complaint then why you have this site. Why westing peoples time and money. Well I learnt that never complain on this site.
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Jan 28, 2018
Updated by Archana Govindgar Gusai
Its month still I did not get refund. What are you people doing? You are not going to build tajmhal with my 825 rs. Passenger who were with us thay get refunded immediately because thay did not book the bus online. But we are not getting refundes. What is your logic. My father told me to go just by the bus that came because it is government. And they will not give you any money.but I was nevi enough to think thay I will get refunded. We did not go our often our home because we did not want to waste our fathers money. But why you will think that ? You people just seat in your office and fool people like us. Now we never book St bus online . And want to tell all the people to not book St bus online . St bus go with the turtle speed that I knew. But I did not know that your system is also working with the turtle speed. This is the reason why people chose private bus despiet of higher prize.
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