Gujarat State Road Transport Corporation [Gsrtc] — driver was very rude and used abusive language

Address:

Ahmedabad, Ahmedabad, Gujarat, 382480

I am a regular traveller of gsrtc volvo. Today i had a worst experience with driver for the first time.

While traveling from vadodara to ahmedabad on date 21 april in surat to ranip bus, i told driver (Old man) to let us get down at traffic signal near shashtri nagar which was closed for 58 seconds so it was not causing delay to bus. I requested him in very gentle tone 2-3 times and in respectful language and he refused very rudely. On my persistent request he opened the door but then start speaking abusive language loudly.

When i will told him that i will complaint against your abusive language as you can't use it on me, he responded carelessly "complain kari de ja kari de", like he don't care about review and response of customers.

Is there any threat in staff for review? For response of their way of being? Is this the importance of customers' review?

This kind of behavior is never ever tolerable for any citizen. Writing here to get an improved service and gentle staff. Before this incident i was very happy with gsrtc volvo bus service.

This is my request to gsrtc management that please look into it and do needful.