Gujarat State Road Transport Corporation [Gsrtc] — e ticket refund - gsrtc

My complaint is that i booked 6 e ticket from gsrtc android app. My date of journey was 21/10/2017 from saputara to surat in express class. My pnr no. Is g17217668 and trip code is 1500pnasrtexp51. My total bus fair is rs. 810/-. My journey time was 10:05 p. M. On my travel date, i reached surat bus station at 9:30 p. M. And inquired about my bus from depo incharge of surat bus station. But depo incharge of surat told me that express bus which you have booked was not come for drivers was on stricks in maharashtra. He told me that you would claim refund of full refund amount of bus fare from gsrtc online. Considering his requests, we travelled from saputara to surat in msrtc bus. Considering above facts and circumstances, i hereby request you to please credit full refund amount of bus fare in my bank account online as earliest possible and oblige. My complete details are as under. Name: shaikh mo. Zaid mustakali address: a-2687, babubhaihardwaids gali, dhalgarwad, dariapur, ahmedabad-380001. (Gujarat) mobile: [protected] email id: shaikhzaid.[protected]@gmail.com