Gujarat State Road Transport Corporation [Gsrtc] — extra charges for route and arguing with passengers.

Date:09 jul 2019
Conductor name: GangaBa, having batch no. 2009.

I sat from sarkhej in the gsrtc bus no. 5517 at 3:50pm . There was lady conductor in the bus. I asked her to give me ticket to surendranagar and she handed me the ticket from Ahmedabad to Surendranagar. I asked her very politely why you gave me ticket from Ahmedabad, I sat from Sarkhej bus stand. So she started arguing me and said this the way Gsrtc is working and you have to accept it. we will make the ticket from our wish. when i warned her that i will complaint about it. she said do whatever you wish to do.

Complaints of many passengers are unheard by you and thus these conductors and drivers are misbehaving with passengers and doing everything per their wish.

It is a request that you should take some actions against such workers. It is not the matter of money it is the matter of the service gsrtc buses are providing to the citizens of Ahmedabad.
Please look into the action and do necessary steps.

Attachment: Ticket
+1 photos
Was this information helpful?
No (0)
Yes (0)
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir

I Inform To You Bus Ahmadabad To Bhunjri Night Hold To Malpur Modasa Night Bus No Bus For Malpur 9:00 Pm Last Bus Nathdura & Second Bus Is 11:30 So I Have Request Ahmadabad TO Bhunjir Bus Start & Night Hold In Malpur

Nusha Patel's reply, Jul 11, 2019
Dear Sir

I Inform To You Bus Ahmadabad To Bhunjri Night Hold To Malpur Modasa Night Bus No Bus For Malpur 9:00 Pm Last Bus Nathdura & Second Bus Is 11:30 So I Have Request Ahmadabad TO Bhunjir Bus Start & Night Hold In Malpur

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gujarat State Road Transport Corporation [GSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    4387
    Pending
    0
    Resolved
    186
    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
    View all Gujarat State Road Transport Corporation [GSRTC] contact information