Gujarat State Road Transport Corporation [Gsrtc] — Late journey, tyre rupture, no alternative facility

Address:

395009

Pnr no. G15575039
Trip code : 1731NHRNSRTV46
GSRTC Reference no. GS3789502

Name : Dr. Vimal Jariwala (Surat)

Sub: My worst experience traveling by GSRTC Volvo from Ahmedabad to Surat.

Dear sir,
I travelled by volvo bus on 21st may 2017 from Ahmedabad to Surat.

My pnr no is G15575039

It was my worst experience by traveling through volvo bus.

Jorney started late at 6 pm instead of 5.30 pm.

Tyre got ruptured on the highway near Karjan
Driver still continued to drive upto Bharuch with broken tyre putting life of all passengers in danger on busy highway road.
We reached Bharuch in same condition.
There he stopped at Hotel Ronak and he tried to change tyre but he didn't have instruments, so he waited for other bus to come and give him instruments.
Then he changed tyre and we started journey again.
We reached Surat bus stand at 1 am on 22nd May instead of 11 pm on 21st May.
It spoiled my total day.

I demand my money back along with compensation or I will go for press release as well as legal action.

Dr. Vimal Jariwala
Surat