Gujarat State Road Transport Corporation [Gsrtc] — misbehavior of conductor with passenger

Dear sir,

We two persons were travelling in gujarat state road and transport corporation bus from rajkot to jetpur today night 16/10/2017 time was about 2 am. We have requested the conductor of bus for stop in jetpur city but he has refused to stop the bus. We requested again and again because it was night and there was no taxi available for hire. Conductor misbehaved with us and told we not required passangers and government paying salary to do such misbehaviors only. He stopped bus at shiv hotel for tea and snacks for 15 minutes. The place was not a proper and safe place for passangers. When we argued you can stop bus at such unsafe place then why not stop in city to drop passangers which required only 5 second time. He answered the hotel owner provides him tea and snacks free of charge daily for each stop at hotel. Sir, i want to know public transport is providing services for passangers or hotel owner who are satisfying conductor's demands. I have seen gujarat state public transportation add about safe journey. I want to ask is this safe journey? And conductor behaviour was proper with us?
Please find the attached photograph which describe you where the bus was stopped and how was the place?

Regards
Bharat