Gujarat State Road Transport Corporation [Gsrtc] — my complaint is about refund not received for ticket cancellation of gsrtc. ticket

My complaint is about refund not received for ticket cancellation of gsrtc. Ticket information is:
Tripcode: 1900srtskdslp15, pnrno: g24086486journey date: 24/01/2019,
Departure time: 19:00hrs, seatno: 7, 8, total bus fair: 712.00

And ticket cancellation details are:
Cancellation date: 19/01/2019
Time: 9:00pm
Refund amount:602.00

Even after a week my ticket cancellation refund not received. I hereby request you to please credit my refund amount to my account.
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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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Not reponding to our situtions and our studies and money both are going waste
Please tke the action
Telling that pass is not giong here
Making us fool
Pls take action

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    Gujarat State Road Transport Corporation [GSRTC] Phone
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    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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