Gujarat State Road Transport Corporation [Gsrtc] — online booking problem

Website:www.gsrtc.in

On dated 19/05/2018 i booked online two tickets & seat number were 3 & 4 in junagadh - valsad sleeper bus. My departure stand was makarpura baroda & destination point was rajkot. Pnr number-g20242502. Time of bus was 00:10hrs. When bus was came at makarpura depot above same seat number not listed in conductor booking list. Same seat number booked with other passenger name. How it possible?. That means online booking is not reliable source for gujarat passenger. Please give me my refund as soon as possible early in my account.
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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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Pnr no:-G20022624 date:[protected] rs:-855 and i have refund only-rs :- 276 so please sowl my problem and reply to my email

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    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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