Gujarat State Road Transport Corporation [Gsrtc] — online payment done reservation of ticket not obtained

Address:

380015

This is dharvi shah
I have booked 4 ticket of round way trip from ahmedabad to vadodara and then back of dated 13 th jan 2018 at 6:45pm to 15 th jan 2018 8:00pm.

I was on verge of completion of transaction and the webpage was leading me towards the merchant page then it showed transaction failure.

I have payment id : 90866399 and the ob reference number : gs4920864

When i will get my refund of the amount 1476 rupees.
Why is this problem happening? Its costing me more time. We think if we bok online ticket then we will save time but itz happening the opposite of it.

So i request you to look into the matter as soon as possible and get a solution and refund my money.

Thanking you.