Gujarat State Road Transport Corporation [Gsrtc] — passenger pass not issued due to non availability of application form

Address:

Dhrangadhra, Surendranagar, Gujarat, 363310

At dhrangadhra st bus depot, 363310 dist surendranagar, official refused to issue new st bus pass for one month as per scheme of st corporation gujarat. From dhrangadhra to halvad on dated 15/05/2019 at 15:30 pm. With reason there are application form is not available at this st bus station.
Please confirm is it true or false? Why application form not available at st bus depot dhrangadhra.
Radheshyam[protected]