[Resolved] Gujarat State Road Transport Corporation [Gsrtc] — payment deducted but seat booking not completed | |||||
Dear sir, I have booked ticket online from Bhuj to Ahmedabad sleeper coach on 01 April 2018(For 01 pm bus time). Rs. 230 didcted from my account but booking not done and also not get refund of that money. Pls help as soon as possible to resolve my problem. I have book ticket from gsrtc mail id. : [protected]@gmail.com and PNR no. was G19498350 From Bhuj to Ahmedabad Seat Number-7 TRIP CODE- 1300BHJVLDSLP30 Amount from my axis bank account cut but Seat booking was not done. than same seat number 7 booked by me using PAY-TM and amount cut from PAY TM wallet(and PNR no. was G[protected]. For same seat number 7 GSRTC took payment from me twice. feel cheated. In both attchment PNR numbers are different for same seat number 07.Amount cut twice once from my axis bank and again from my Pay TM wallet both from same seat number 07 and did not get refund yet. Pls give me response asap. Thanking you. Was this information helpful? | |||||
May 29, 2018 Complaint marked as Resolved GSRTC has Deposited Cut Amount in my account.Refund done. Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Sarkhej -Himatnagar bus ma Highcort na stand pr pick up karta nathi. Daily bana Batave che .sarkhej-kadi & Sarkhej -Himatnagar Banne jode ave to ke che kadi na beso Gandhinagar Java vara kadi ni bus ma Jay. Plz help me
Reply
I was travelling from somnath to bhavnagar 31.03.2018 ...una bus stand goverment canteen inside ...is taking too much price on all food products ...i ask for maaza but the women handling told me to give 45 rupees instead the mrp was only 35 ...so please take regular action...thank you
I have booked my ticket from Vadodara to Ahmedabad. My payment is deducted but seat not allotted. My reference No. is GS6661447. Kindly do the refund procedure.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
4%
Complaints
4387
Pending
0
Resolved
186
![Gujarat State Road Transport Corporation [GSRTC] Phone](/img/bn/phone.svg "Gujarat State Road Transport Corporation [GSRTC] Phone"){kind=small}
+91 80 2676 7702
![Gujarat State Road Transport Corporation [GSRTC] Website](/img/bn/www.svg "Gujarat State Road Transport Corporation [GSRTC] Website"){kind=small}
![Gujarat State Road Transport Corporation [GSRTC] Address](/img/bn/location.svg "Gujarat State Road Transport Corporation [GSRTC] Address"){kind=small}
Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001