Gujarat State Road Transport Corporation [Gsrtc] — Refund deducted money

Address:

Surat, Gujarat

Respected sir,
this is to request you that today on date 15 April 2017 I have visited ST depot surat to book advanceticket from Navsari to siddhpur. During payment option I have given my debit card. On that time somehow the transaction failed two time then again I gave my 2nd debit card of same Bank in which tranjection again got failed two time and the booking person requested me to give cash amount and so that I paid total amount of 2tickets (2564₹) to the booking counter in cash and received my tickets but after some time I have received some messages informing me that the previous transactions which was failed are successful and my amount of 4 transactions ( 10256 ₹) got deducted from my account.I informed booking clerk regarding this and he said that the amount will be automatically refunded to my account in 21 working days.My concern to mail you regarding this is that please be informed about the entire matter and keep me updated with the progress thank you