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Gujarat State Road Transport Corporation [Gsrtc] — refund not receive after week.

My journey date is 24/1/2019 in sleeper coach, but this time sleeper coach bus not coming but sitting coach is coming so i am not jorney with sitting coach so my refund not receiving after week.
Pnr no : g24707031
Reference no : gs7340677
Trip code: 1400vpiksdslp15
Date of journey: 24/1/2019
Route : navsari to keshod
Email i'd: vivekvirani. [protected]@gmail.com
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Complaint Status


[Jan 31, 2019] Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    Gujarat State Road Transport Corporation [GSRTC]
    Customer Care Service
    Customer satisfaction rating
    6%
    Complaints
    2774
    Pending
    0
    Resolved
    161
    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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