[Resolved]  Gujarat State Road Transport Corporation [Gsrtc] — sold our reserved ticket

Address:	Ahmedabad, Gujarat, 380007
Website:	gsrtc.in

Dear sir / mam,

We had booked ticket online from gsrtc online tickets booking, total 5 tickets (2 double bed and 1 single bed sleeper but our seats are been sold to other passengers after our booking, we had booked on approx. 7.15 pm and conductors has sold the same tickets to others on approx. 8.30pm.

Today 07/02/2018, my wife, 2 kids, 3 uncles (Avg age 45 years+) are travelling from you bus from jalor to nadiad, which is depart on 7.15 pm from jalor daily, we had reserved tickets from bhinmal to ahmedabad central stop, paid full amount for tickets in advance through hdfc credit card and also received tickets through pdf file online as well as sms, even presented tickets and sms of gsrtc we didn't get the seats, one of my uncle is handicapped and my wife is not well as having stomach pain, today my family is suffering just because of mistake of gsrtc, either you arrange immediately reserved seats or transfer our money-back with apologize,

We extremely surprised with such poor co-ordination and mismanagement of gujarat state road transporte corporation.

Hope team gsrtc conflict/ complain resolution is efficient and quick to responding his customers, if such thing is not been resolved right now then do as requested, either refund money with apologize or immediately allot the seats which are been sold to us with reservation,

Please resolve our issue right now, awaiting immediate reply on our genuine request,

With warm regards,
Ramesh prajapati
Citizen of ahmedabad
Ramesh. [protected]@gmail.com
Mobile number : [protected], [protected]