[Resolved] Gujarat State Road Transport Corporation [Gsrtc] — ticket not booked but money deducted in account
Mehsana, Gujarat, India
Ninitileshrock on Nov 4, 2018
Gsrtc online ticket service is very poor...
I booked my ticket from mehsana to halol but unfortunately ticket is not booked and the ticket amount is deducted in my account, still i couldn't get my refund in my account, they provide very poor online service, money deducted in online account but they not provide ticket...
Please do needful on this matter
Ticket reference number :- gs6655203
Transaction id:- [protected]igaeqvcwg0
Complaint marked as Resolved Nov 4, 2018
GSRTC only have to improve there online ticket booking service, the website and there modules are good, but the payment mode should have to be improve, specially NET-BANKING payment mode...because whenever we choose NET-BANKING payment gateway we faced difficulties to in ticket booking, payment deducted in bank account, but ticket PNR number is not generate, in simple word ticket is not booked...So GSRTC only has to focus there online ticket booking payment gateway, because there lots of customer facing this problem...
[Nov 04, 2018] Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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