Gujarat State Road Transport Corporation [Gsrtc] — To refund the amount of e-ticket.

Website:

www.gsrtc.in

My complaint is that I booked a E ticket from GSRTC website. My date of Journey was 09/02/2017 from Vadodara to Amreli in Express class.

My PNR no. is G14508590 and trip code is 1500CPRBGREXP51. My total bus fair is Rs. 185/-. My Journey time was 5:40p.m. On my travel date, I reached Vadodara Central bus station at 4:45 p.m. and inquired about my bus from inquiry office and i dont get any perfect answer from them.And i wait for my bus 2:30 hours like I was waiting for my bus like 7:30 pm and then I travelled from another GSRTC bus.But my reservation was not work there and thats why I paid full amount again to the conductor.

He further told me that you would claim refund of amount of bus fare from GSRTC online.

He also told for further details you can ask to depo incharge.when i ask to depo incharge they told me bus is from Chhota udaipur so we can not give any perfect details. So i search the contact number of Chhota udaipur bus station. After that I get details that bus was cancelled.

Considering above facts and circumstances, I hereby request you to please credit amount of bus, in my bank account online as earliest possible and oblige. My complete details are as under.

Name: Mayank Gandhi, Booked by: Guest([protected]@gmail.com)
Mobile: [protected] Email id: [protected]@gmail.com