Gujarat Travels — Attendant and driver stole items and ill mannered

Address:	Ahmedabad, Gujarat
Website:	www.gujarattravels.co.in

Travel details
Source/destination - aurangabad to ahmedabad (Manmandir to paldi)
Date - 30 september 2016
Vehicle: gj-1-dz 8787
The bus departed at 1700 hrs from manmandir and the arrival at paldi was scheduled to be 0730 hrs.

My father (70yrs old man) was travelling alone in this bus. There were multiple issues, however highlighting main ones
1) attendent and driver consumed liquor at dinner stoppage and scheduled stoppage of 20 mins they extended till 40 mins (A very huge safety lapse)
2) no stoppage till morning, in morning 0645 when it stopped for passengers, my father told driver and attendent that he needs to ease himself, but the on purpose they started the bus though he was just 15 meters away, my father had to chase bus with an auto (Who took rs500 for chasing), and bus didnot stopped till auto had to come in front of bus, all signals by my father and auto were though noticed but ignored by the driver.
3) after getting into bus, my father realized his bag in bus having all new items (Purchased from aurangabad) has been very neatly stolen away, on asking attendent and driver they kept shouting on him, kept calling him buddha /'buddhe log bahut pareshan karate hain' and what not, looks like they took the items by that time and were in no mood to return.
4) bus stopped before its scheduled departure and all were asked to get down, those who questioned like my father had to listen to the potty mouthed attendent.

Horrible and costly trip, am not sure if redbus or gujarat travels takes any action, but its not the case only with my father but there were others who were ill treated, items were stolen and to top it all, drinking and driving is such a major safety issue!!!
A detailed mail has been sent to redbus and gujarat travels has been sent, if no action being taken in another 48 hrs, then may be will have to file police complaint against mr krunal (Travel coordinator) and gujarat travels.!!