Gujarat Travels — lost money due to bus was not punctual

Address:	400101
Website:	Gujarat travels

This is the worst experience i have had travelling outstation. Firstly they give you a number to call and hardly pick the call. I was asked to be at the boarding point at 5:05 am and the bus was supposed to come at 5:25 am. I called the numbers provided at least 15 times with no answer. Finally some one picks up and gives the driver phone no. When i call the driver he is stuck in traffic and mentions the bus is late by 1 hr. The main purpose of booking this bus was i wanted to be in pune between 8:15-8:30 which is what it was promised at the time of booking. I lost the full money for no fault of mine. I reached the boarding point at 5 am and have been calling them frantically. I had to look for alternative transport to reach on time since this bus was arriving only by 6:30 as per the driver and no way i could reach on time. I will not recommend gujurat travels to anyone. It is not reliable and you cannot believe the start time and end time they show at the time of booking. If at all you guys have any professionalism refund my money back since i was forced to look for alternative transport to reach on time