[Resolved]  Gulf Air — Delay in flight travel

Website:www.makemytrip.com

Reference booking id : nn[protected]
Travel name : ajmal kader mohideen
Travel date : 19th february 2017

This mail is to bring it to your kind notice that i have book a ticket from doha - chennai with the above pnr reference on 18th february 2017. Its actually booked for my brother who was travelling for the the first time in gulf air. Since i had traveled several times with your airlines i recommended him even though he wanted the ticket to be booked in qatar airways. The flight from doha is supposed to have been started at 11:30am on 19th february 2017, whereas it started only at 2:40pm. We were exhausted with that delay. His transit was in bahrain for 1hour and from bahrain the flight is supposed to have been started at 1:35pm but they rescheduled and arranged it for the next flight which is only at 8:30pm. All his programs were delayed because of this.

All these dramas are made just to club two flight passengers in one flight which is supposed to start from bahrain-chennai at 8:30pm. We had a a very very bad experience with the gulf air because of this attitude. Instead you should have cancelled the 11:30am doha-bahrain flight and instead of we waiting in the airports like this, we would have traveled normally. I normally travel with my family in gulf air only. And after this incident it makes me realize not to recommend or travel in gulf air & book my tickets thru makemytrip any more.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Mr Mohideen,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the schedule change happened in last moment. We as a travel agency sincerely apologised for the inconvenience caused to you, but please note that due to last moment changes airline did not informed us regarding any schedule change and being a travel agency we does not have any control on this.
But we consider your valuable feedback and try to improvise the services more.

Regards
Team-MakeMyTripCare.

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