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Guru Gobind Singh Indraprastha University

Guru Gobind Singh Indraprastha University — 1000 rs isn't refund

I am saurabh cet roll no. 1262799. I had done a payment worth rs 1000 known as participation fee twice. The second time it worth it but the first time the transaction wasn't successful and the university said that it will be refunded. It have been half a month and i have not get my 1000 rs back. Kindly look into this or otherwise i will complaint within 24 hours.
Saurabh Tripathi
Cet- 1262799

Thank you.
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Sir I have made online counseling payment but not registered can u please help me. I have made the 1000 rs payment but no able to login my Id or register what should I do sir please help me
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