Haier India Deep Freezer — Washing machine

Address:Kamrup Metropolitan, Assam, 781012
Website:www.consumercomplaints.in

Sir/Madam,
I had purchased one washing machine haier make of 8kg Top loading fully automatic in September 2015. Warranty period for the machine is 2 years. Thus, the machine is still under warranty period. The PCB of the machine is not working for last 45 days. As per the local branch office of customer service point at Guwahati, Assam, India, it has got the replacement approval for the machine from the head office. However, after lapse of 45 days the machine is not yet replaced stating that the same model is not available in the stock. I have been suffering a lot since the break down of the machine. Kindly help me in this regard. If the model is not available replace by another model having same specifications. If any additional amount is to be paid i will commit to bear the same. Just i want it immediate replacement.
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Haier Appliances India customer support has been notified about the posted complaint.
Feb 21, 2017
Updated by Narayan Malakar
My name is Narayan Malakar and Contact Number is [protected]
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