| Address: | 195-A, Anna Nagar Housing unit, Coimbatore, Tamil Nadu, 641007 |
My washing machine's top panel (The controls) were not working and your service personnel people replaced it, the beauty of which you can see from the photo attached. When asked about the covering sticker, they said this model production has been stopped so no stickers available. This happened during march 2019 (Via maxvision bill no 651 dt 30/03/2019). Again, during december 2019 my washing machine drier was not working and the drum did not rotate. We contacted the service center. They came and told if you opt for amc for rupees. 1650, we will rectify it free of cost. I paid the amount via maxvision bill no2595 dated 21/12/2019. But still, even after 25 days the problem has not been rectified. When enquired, the service center manager (He told his name as anand) said it will take time to enroll in amc. Is your company that fast, taking 25 days to enrol a name. He furthermore told, you can complain anywhere, nothing is going to happen. Your service personnel have made me to think i have made a blunder in buying your products. But to be frank till some time back i was happy with your product. Now i feel very sorry. Think, without washing machine for 25 days and how much trouble your service personnel have caused us. Hoping something will be done
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