Hans Travels — threatening and unsafe journey with hans travel

Address:Indore, Madhya Pradesh, 452009

Im currently on board up75. At.1855 pune to indore, travelling with one framed mirror painting which is not possible to be kept in bus trunk for obvious reason. I told cleaner about same he replied “ok madam rakhlo seat par aapke pass”. Now at hault place he is asking for 200/- as luagage charges? By saying “yeh toh dena he padega”?
What kind of behaviour is this and why we need to pay extra for carry lugage untill its not a big good?
Staff is threating and taking loudly by saying dena he padega.

2. Bus hault took at a very remote and unsafe location, to be noted only hans buses came there and location is totally unsafe for women.

3. People who chose to book this bus service online are firstly got trapped with brand name where as real picture is bus has crowd or bumch of drunk people boarded on the way from outskirts.

4. Pathetic service from such a brand name.

This journey is going very terrible as im liternally threated by staff and totally scaring for any woman travelling alone.
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    Hans Travels  Phone
    +91 73 1251 0009
    +91 73 1251 0008
    +91 73 1251 0007
    Hans Travels  Address
    15/3 South Tukoganj, Dhakkanwala Kua, Indore, Madhya Pradesh, India - 452001
    View all Hans Travels contact information