Happy Easy Go — amount debited my account but ticket not booked

 
2 Reviews
 Ajayas1312 on Jan 7, 2019
Dear sir/madam,
I want to inform you that i was booking a air ticket on 22nd december 2018 in the evening from your site from delhi to ahamdabad for journey date 17the january 2019. When i made a payment from my net banking account suddenly your website is crashed but the amount of rs 2541/-. Debied my bank account. I talked to your excutive on phone, she told that they haven't got payment, so that i made a complaint to my bank.
Today i got return proof from my bank that the payment has been credited to merchant account which i attached with the mail.
So, i request you to please return my amount of rs 2541/- to my bank account asap. The details are given below.
Thanks & regards,
Ajay kumar gupta
Canara bank,
A/c[protected]
Ifse code:- cnrb0000270
Gole market, new delhi 110001.
Mo:- [protected].
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

To author of public complant: Ajay Kumar Gupta

It is impossible to check such complaint objectively as the author had not attached:
- the original SBI receipt, which shows particulars of the exact transaction;
- e-mail, notification which had been received from the so called "mercahnt"
- any notification of the service provider - an operator of the site, where ou had attempted to book the eticket and who advised you to pay at their site.
So, no document confirming
- deducted amount from the unknown SBI account,
- no prove that the operator of site Happy Easy Go knows about your claim
are attached here.

The author is advised to address the complaint with exact request
with the reference on the exact transaction for refund exprssed in figures either
- to the SBI bank - the card issuer
or/and
- to the service provider - operator of Happy Easy Go site.
To state a resaon: no service /and receipt had receved by by user (author).

The duty of the SBI bank and /or of service provider
Happy Easy Go is to issue the decision on refund within 15 days follwoing your complaint, if in India, and,
if the stated facts are correct and a legal complaint is submitted correctly.

In 15-21 days, if no refund received either from SBI bank and/or the service provider Happy Easy Go,
the only solution is to start a civil case in a local court only.
You need to save as a prove:
- each receipts, which you own from service provider / bank, which proves the deduction from your account;
- your own complaint which you had submited to SBI bank / operator of the site
Happy Easy Go
- any decision / reply which you had received by email to your name, which related to the luck of the services
till the final refund received

The expected expences for legal civil matter can be:
- government fees start from 2000 ruppes + own efforts,
- legal fees for assistance of a lawyer or of legal professional start from !~10000 rupees + own efforts
The fair court shall award all reasonable losses, moral compensation, paid fees by final judgement.

I am not associated with the SBI / Happy Easy Go / government.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

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    Happy Easy Go - amount debited my account but ticket not booked

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