HappyEasyGo — flight booking issue

Website:

www.happyeasygo.com

I went on booking the flight tickets for Pune to Delhi round trip. However, they sent me the tickets for Delhi to Pune which was completely in the opposite direction of flight. And Moreover immediately after receiving the tickets, I caught that and within 5 minutes of booking done, I called the customer care to the Airline I was travelling with.

And the airline person told me that your ticket can be rescheduled definitely, I just have to contact the service company I used for booking the tickets. I again called the Happy Easy Go Customer care executive and he told me that that this wasn't their fault and my ticket can't even be refunded even if I cancel that. And If I try to reschedule that, I will have to pay the double amount in addition to the amount paid earlier while booking.

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