HappyEasyGo — refund amount for my round trip ticket. help | |||||
My booking id is RNRGNR by the name of aakriti upadhyay I had to cancel one of the tickets and I did it on the indigo website and they said I will get back the money from the website i booked my ticket from. I am still waiting to talk to the customer care at happy easy go. No response. Should be getting 1593 back. The customer care does not exist and I have received no word from them even after multiple messages. Even though the money is less but being cheated by a company you trusted isn't a nice feeling. I hope to get the money back and be able to let others know that the website is built by frauds who intend to trouble people who are looking to save some money. Was this information helpful? | |||||
 2 Comments | |||||
Comments
I book the flight to GAU TO MAA after I done the payment the amount debit on my account but I don't have receive any confirmation ticket.
Order id :[protected]
Order id :[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
6%
Complaints
1549
Pending
0
Resolved
97
+91 12 4286 6920
AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
View all HappyEasyGo contact information
1. Nobody has a duty to respond to anonymous or to indefinite complaint.
2. Nobody, exept the passenger and staff of the air carrier, can see the reservation - PNR RNRGNR
3. So, in order to conclude, are you eligible for getting the refund and / or for the compensation,
until the processing the case further, kindly attach in visible form for the public:-
3.1.
- primary full reservation : PNR RNRGNR
and
- each e-ticket,
which had been issued following your reservation and your payment.
3.2. Very first notification of the cancellation or your explanation with date and source of such notification .
3.3. Your each complaint and, which had to state
- date (server or email program),
- your name, address, email,
- name, address (IDs) of the air carrier, if known,
- your explanation regarding the reason of the refund / compensation
- your exact request,
if you wanted to process with the claim at this site.
4. The attached reply of the agent of the air carrier, if you have got such reply,
in .txt or .html format in the form of the extract from email program.
The duty of the air carrier to process with the request on refund or the compensation within 7 days, maximum 15 days, following the correct notification of the cancellation or of the complaint of the passenger (of the payer).
Failure to do so in time is a reason to initiate a case before the department general of civil aviation (DGCA) of ministry of civil aviation in your state of India or to fill the civil suit before the district court in the state of the residence of the passenger.
The legal assistance can cost from ~6000 rupees, plus government fees of 100 or 2000 rupees,
before the customers court or before the district court in the state of the residence of the passenger.
The procedure before DGCA is free, upon you chose the legal professional for presentation.
Again, it is still, unclear are you eligible to claim.
You can send the above ALL requested documents to email < aryan(at)vivaldi.net > for the preliminary evaluation. Failure to do so or failure to submit them not later than in 15 days,
can make your claim invalid.
Regards,
sr manager for ICAO / IATA irregulations matters,
Aryan engineers Ltd
email < aryan(at)vivaldi.net >