HappyEasyGo — refund from travel company

curryleaf

from Bengaluru, Karnataka

Address:	122016
Website:	Happy Easy Go

I had booked four round trip tickets from bangalore to goa on september 19th.2018 from happy easy go. They gave me tickets with different timings from the ones i had booked (I had booked afternoon flights, they gave me night flights). Within an hour of this happening i requested cancellation of all tickets. I e mailed the company almost everyday regarding the cancellation and refund. They replied yesterday evening saying that my refund would be only rs.800/- after i had paid rs.17, 485/-.
I researched this company and found that they had defrauded many other members of the public in a similar fashion.

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Comments

Kashif Afzal

from Bengaluru, Karnataka

This is utter disappointment, from a upcoming company. I have booked a ticket and the amount was debited from my account on 16th evening. Although have not received and booking confirmation, when i called they informed i will receive the confirmation in 45 minutes, which never happened called again asked me to wait for 15 minutes.

This time i call they informed that the airways have not confirmed the tickets due to price difference and asked me to cancel the booking.

First they cannot debit my amount without confirming goods (tickets) what kind or merchandise you are.
Anyways moving ahead fine with that you cannot fulfill your business, but boss my amount its not yours. If you can have this debited from my account immediately then you have to refund it back unable to provide business.

When i checked with the team they say it will be refunded in 10-15 days and they have initiated refund. My question which company takes such a long time for refund stating bank takes that time and we have initiated refund from our end.

Guys you have not confirmed my booking after deducting from my account.
But if you have initiated refund i demand my bank transaction ID immediately to track my refund and dont give me any trip ID like a fool.

Please understand I am being inconvenienced here and i have to leave somewhere in emergency i dont have money to make booking.

Kashif
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