HappyEasyGo — ticket booked and cancelled three months back and still refund not received

Address:	122003
Website:	www.happyeasygo.com

I would like to bring to your notice case of fraud and cheating committed by ms happy easy go, office address is level 3 rider house plot no 136 sec 44 near huda city centre metro station gurugram.

This firm is operating as an agent for booking flight tickets & while booking flight tickets they are cheating public of their money.

My trip id:[protected]
I had booked ticket on 24/08/2017 at 11.15pm from chennai to ahmedabad on 28.10.2017. After booking ticket i got a mail stating the ticket cannot be booked and due to some issue the ticket was cancelled. I was told that the full refund will be made within 7-10 working days but till date i have not received any refund to my account. I received a mail from cashfree care on 28.08.17 stating the refund has been initiated but nothing has been done till now and i have not received any amount till date. I have attached the screenshots of the e-mails received from the happy easy go.

This crime is legally punishable under various sections of criminal procedure code of ipc

I request you to take necessary action against these persons since whole of this company is involved in this fraud since my reporting of the facts to their feedback deptt has not resulted in any action and my calls are not being answered by them.
Please take necessary actions so that in future no other person is being cheated or misguided by websites like "happy easy go".

My trip id is[protected]