HappyEasyGo — ticket got cancelled but amount not refunded

Address:Pune, Maharashtra, 412207

Hello, since last 2 days i am not geeting any update on my below issue and refund clam, fyi i booked ticked on 2nd jan with happy go for 3rd at 9 pm spice jet which got cancled and pnr not generated but amount got debited after confirmation with go happy go customer support for on call for its cancellation status and amount refund and for new booking confirmation i booked other ticket for go air 3rd jan 11 pm flight but on 3rd at 5 pm i got confirm ticket mail for cancled ticket and now after discussion with customer support i am not updated for its refund clam even not ready to share call record on behalf of which confirmation i took decision to book other ticket just saying due to technical error it happened we would sort out issue for refund but not ensuring for same.
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to author of the claim:
Nobody has a duty to reply to purely anonymous complaints
which do not state the facts,
which can not supported by any document.

So, to repy on the above text is uselss waste of time by the service provider.

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