HappyEasyGo — breach of the refund policy

I booked my flight ticket for 19th march from happy easy go. But because of some circumstances i had to cancel my flight ticket. At that time my refund was supposed to be initiated within 45 days of cancellation but they claimed it to be 90 days. They sent me a mail on the 15th of april that my refund will be initiated within 7-10 working days. I had been told to ask the airline company directly and upon asking they said my refund had already been initiated on the airlines side and this was on the 28th of may. I called them again on 10th june and i was told to wait for the exact 90 days before my refund.. Hence, i waited till 16th of june and called again and then i was told my refund would be initiated within a 7 days. I called them again on 23rd of jude and then they said it will take another 72 hours. I waited patiently and called them again on the 26th of june and now i'm again being told it will take them 10-15 more working days. They have violated their own refund policies and also the airlines. I was agreeing to their comments as a show of good faith. But now as a consumer i feel cheated by them.
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A HEG executive did call me and said again that it will be resolved in the next 3 days. I told him if that doesn't happen, I'm filling an official case in the Consumer Court Forum of India. He laughed it off. It has been 3 days now and again no word. So, this is to tell you and your great company, I have talked to my lawyers and you will be getting a notice by the end of the week

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