| Address: | 122016 | | Website: | www.happyeasygo.com |
I too know that the fares are dynamic. But the automated system denies to proceed the payment indicating /warning that fare has been changed. If the customer agrees for it, then it will be processed.
But in this app, there is no such indication. The system has simply accepted and processed the payment. After one and half hour their representative made a phone call and informed me that the ticket was not confirmed.
By their deceptive procedure, i have to suffer the following consequences.
1) my valuable time was mere wasted
2) i have lost an opportunity to book my ticket at low cost that is prevailing on that day
3) as per their mail, i have to wait 10/20 days more for refund when the ticket prices will be very much hiked.
4) if at all i book my tickets right now from another source, what shall i do with the amount you are going to refund. If i transfer the money back to bank, you are charging 3%transaction fees.
5) why should i bear the transaction fee unnecessarily because of your fault.
6) where should i get money all of a sudden to book my tickets freshly
There is no such a worst deceptive system offering flights tickets. Why are you cheating the customers by maintaining faulty mechanism. The system has to deny the process in such cases.
Therefore i demand you to do proper justice in this issue. Was this information helpful? | 
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