HappyEasyGo — Compalint regarding change of ticket for trip id[protected] and[protected]

Hi,

Please note my trip id for booking i made in march .
I have been told to book tickets thruough spice jet using their PNR # XXYXX but unfortunately spice jet website / customer care does not accept my PNR mapped with credit shell and they wanted you to contact happy easy go. I tried reaching out to you around 10 times but happy easy go is not picking up my phone and i cannot make booking.

I want to book a trip in spice jet for this February end using my credit shell balance but am unable to do so . Please note my trip id below and take necessary action asap

Trip ID[protected] &[protected]

Thanks,
Duraimurthy S