HappyEasyGo — Credit shell

My ticket was booked on[protected] from COK-MUM, travel date was 12-5-20. Indigo cancelled the flight & money goes to credit shell in airline account. Last month i was trying to book a ticket through credit shell but failed & showing that money was transferred to travel agents account. Last month i sent a complaint to Happy Easy go customer care on 24-12-20 but no result. I want my money back asap.My PNR no is XCUGRB. booking no is[protected].
My name is SUNIL MATHEW. MOB NO [protected]. Email [protected]@gmail.com