[Resolved]  HappyEasyGo — Extremely bad service- refund my money

Address:Bangalore
Website:happyeasygo.com

I Sonu Kumar Sharma bearing PNR Ticket number - NUQQ9S had booked a flight ticket from Happy easy go which was scheduled dated 3July2020 at 8:55AM.

FLIGHT -- FROM (BLR TO IXR)

WHEN I REACHED AIRPORT I FOUND the flight has already taken off without any notification to me at 5:15 AM ( 3.5 hours before).

After enquiring i found ticket was booked on my name(SONU SHARMA) however contact number and email id were different. which is fraud and cheat by HAPPYEASYGO.

IN THIS PANDEMIC you people can't believe how important it was for me to fly today.

ACTION TO BE TAKEN BY YOU: ---
1. PLEASE REFUND MY OLA CABS FARE ( 1000 + 1000) .
2. I REQUESTED AIR AISA TO RESCHEDULE MY FLIGHT IN SAME COST, I ASKED THEM TO UPDATE MOBILE NUMBER AND EMAIL ID.
3. YOU HAVE TO REFUND MY MOENY FLIGHT TICKET + OLA CABS FARE ( 7000 + 2000 = 9000 K) AS SOON AS POSSIBLE.
4. IF NECESSARY ACTION NOT BEING TAKEN IN REFUNDING ALL MY MONEY
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Aug 7, 2021
Complaint marked as Resolved 
HappyEasyGo customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2020
HappyEasyGo Customer Care's response
Hi Sonu, we regret the inconvenience caused to you in this regard. We have forwarded your concern to our air-operation team to validate and assist on priority. Please wait for 7-10 working days for the next update on this. Your patience is highly appreciated in this matter. Thank You for contacting Happyeasygo.
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