HappyEasyGo — Happyeasygo not willing to provide full refund

Dear Sir,

Its almost 2 month completed, Air asia cancelled my flight due to covid19 and also they refunded the full amount to the happyeasygo now happyeasygo are giving me Rs. 228/- against my Rs. 978/- now they are charging me Rs. 350/- convenience charge and Rs. 400/- flight change fee which is totally unfair it was Cleary directed by DGCA i.e cancellation due to covid19 should be refund full amount to customer without any deduction. hence I request you to help me to get my full refund. PNR No. F2Q7FW
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    HappyEasyGo Phone
    +91 12 4286 6920
    HappyEasyGo Address
    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
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