HappyEasyGo — I am complaining against refund which is delayed for more than 7 months.

Address:

baisi purnea bihar

Hello there,
i have been complaining happy easy go for my refund since 6th of september 2020, but there isnt any resolution from there end. Whenever i call them they reply that it will be resolved in 5-10 working days but the issue remains same. I dont know if i am going to receive my refund or not but surely i will file a complain against them in the consumer court as they have troubled me alot. my trip was from bagdogra to new delhi on 6th of september but due to some issues it was cancelled by the airline and they refunded the amount on the very next day and the confirmation mail which i received from airline is also submitted to happy easy go but yet they are saying that they havent received they amount which quite hillarious.
My trip id is[protected]
below i am attaching the ticket plz do the needful as soon as possible .