HappyEasyGo — non refund of ticket money affected due to cancellation of trip to srinagar and jammu

vpkyadav

from Delhi, Delhi

Address:	Thane, Maharashtra, 400601
Website:	www.happyeasygo.com

Dear sir,

I had booked ticked using happyeasygo as my travel isp.
Through order no[protected],[protected] and[protected].
The sector of travel was mumbai-jammu; jammu-srinagar & srinagar-mumbai.
The travel dates being 15th aug, 17th aug and 24th aug 2019.
The ticket was cancelled by me directly first with go air on 9th august 2019 after getting the directives of getting 100% refund since govt declared curfew in srinagar.
The airline paid the money on 9th aug 2019 to the travel isp.
Till date i am following-up with happyeasygo for my refund and they are unable to process my request for refund.

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Sep 17, 2019

Updated by vpkyadav Dear Sirs / Madam,

My case is pending and the amount is yet to be refunded from Happyeasygo end. The Airlines has already refunded the money to them. I have a proof of payment made by the Airlines to the said agency too.

Please help intervene and arrange to resolve this ASAP.

I can be reached on [protected].

Regards,

Vijaykumar

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Comments

Kartikya Bhagat

from Gurgaon, Haryana

I have also booked flight on these date and canceled due to Govt. announcement, But I have got my refund, not full but they have deducted 250 INR as there convenience fee... But got the refund.

Thanks
Kartikya