HappyEasyGo — not refunding

Address:	Gurgaon, Haryana
Website:	Www.happyeasygo.com

I had requested for a refund as the happyeasygo company didn’t give me a proper option to book a room. They cancelled my booking on october 3, 2019 and they said they will refund in 10-15 days. I have called and spoken to shefali jaswal, and multiple customer reps and each they kept lieing that i will get refund, which is not the case. I have booked 2 rooms and total amount is approx 37.5k. Pls help to get the refund at the earliest