HappyEasyGo — Not refunding correct amount

I cancelled 3 tickets with Happyeasygo website as the flights were cancelled and non operational due to covid pandemic.

All the 3 tickets are from indigo. Indigo has released complete payment to Happyeasygo without holding a single penny, whereas Happyeasygo deducted Rs 280 convenience fee from all my 3 tickets.

Now it is unfair to me as it is not my fault that flights were cancelled due to covid.

PNR DPMDME HEG ORDER ID[protected]

PNR YGPR8S HEG ORDER ID[protected]

PNR ZF6ZVL HEG ORDER ID[protected]
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HappyEasyGo customer support has been notified about the posted complaint.
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Hi, Our team has already sent you an email on your refund issue. Kindly check and reply accordingly. In case you face any issue, kindly write us at [protected]@happyeasygo.com with your HEG trip/order id in order to assist you.

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