HappyEasyGo — Refund needed

I tried booking a flight from delhi to Mumbai through HappyEasyGo of spice jet for 4 april
I was almost done with the transaction but site showed me it as unsuccessful
After that I booked flight with another site(EaseMyTrip)
After a day I got a msg from SpiceJet regarding rescheduling (PNR mentioned was not issued by EaseMyTrip)

HappyEasyGo transaction got successful but they have not informed. Neither a msg nor a mail I have got of flight ticket or confirmation.My money too have been deducted.
When I contacted customer care they said me to contact airlines and denied to refund my money

Flight -Spicejet SG 8723
PNR GYBL2Z
April 4, 2021
Delhi-Mumbai
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