HappyEasyGo — refund not got from 1 month
Pune City, Maharashtra, India
Sasaurabh1789 on Jun 8, 2019
I had booked a ticket on 10th May 2019 for travel from 12 th May 2019 from Pune to Lucknow and next day it was cancelled from Happyeasygo.com.
I got a call from Happyeasygo.com that I will get refund within a week even lesser than that.
I have been making calls to customer care for my refund since then and everytime I get some different reason and asked to wait for 72 working hours.
Its been 1 month I have not got my refund of 17239 Rs.
The customer care really doesn't care about the refund, they are only good in saying that we cannot provide any details and you will have to wait for 72 working hours.
Happyeasygo.com is cheating people by taking money from people and then not returning the money after cancelling the ticket.
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