HappyEasyGo — Refund not received even after 3 months

Address:

AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana 122015

Flight Cancelled: 14th Oct, 2020
Trip ID :[protected]
Service Website: Happy Easy Go
Airlines: Indigo
Client No: +91-[protected]

Refund not received from Happyeasygo.com for a flight cancelled by Airlines due to bad weather. I had submitted all the proofs and the refund is shown as 'Processing' for more than 3 months in HappyEasyGo website. I had spoken to Indigo Customer Support who informed that the amount had already been transferred to HappyEasyGo in October itself. Despite multiple calls to HappyEasyGo customer service, I have not received my refund.

Request for Full Refund as soon as possible.