HappyEasyGo — refund of airline e-ticket

Dear sir/madam,
I would like to bring your kind notice that, airline e-ticket order id:[protected] booked for indigo flight on dated 28 jun 2018 from happyeasygo from chennai to delhi, this ticket was cancelled and payed fare was not refunded till now.

Same case happen again on e ticket order id:[protected], also booked from happyeasygo for flight date 08 november 2018 from delhi to coimbatore and coimbatore to chennai, this ticket was also cancelled, but refund of payed fare not received till now.

I have been called on your customer support[protected] many more times, but didn't get the response instead to putting call on hold till hrs.

Request you to kindly look into the matter.