HappyEasyGo — refund of airline ticket cancelled due to covid 19 effect

Address:AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana 122015, Thiruvananthapuram, Kerala, 695024
Website:www.happyeasygo.com

I have booked a flight 6e319 chennai to trivandrum with pnr-zlgzqg (13 april 2020). But due to the on going covid-19 effect i was forced to cancel my ticket.
As per the communication with indigo customer care they intimated that they have already processed my refund of amount inr 8, 792 on 18 march 2020. But the amount is not refunded back to me from the agency side.
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    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
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