HappyEasyGo — request for an amendment in ticket on 27th dec 2018 : customer service is not helping nor are they reverting with updates

 
2 Reviews
Mumbai, Mumbai City District, Maharashtra, India
 Pooja1912 on Jan 8, 2019
1. Booked 2 tickets for bangalore mumbai on 27th dec 2018, by mistaken i have mentioned my co-passengers (Yashoda shetty) title as mr. Instead of mrs.
2. Have raise a request immediately for modification, the cs executive said that the same will be done in next 48 hrs.. However the same was not done and no updates were given by them. We raised the query again on 31/12/2018 and received the same reply with no unpdates
3. We also called the jet airlines customer service, they said the modification can be done by happygoeasy.
4. Call centre number no one in responding and calls are unanswered for last few hours.
5. Mail id cs@happyeasygo.com - are unanswered. Mail and calls are unanswered.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

To the anonimous author:

Title Mr or Mrs is a minor mistake of the e-ticket issuer,
which does not restrict the right of the passenger to use the flight, whihc is stated in the e-tcket.

If you feel that you are injured by such title you can bring the complaint to the court againt, both or separately,
- the aircarrier
- the operator of the site, who issue dyou eticket,
which had not jointly to satodfy your request.

Such types of clams can cots you from ~12000 + own efforts in Indian courts.
The fair Indian cort must award the moral compensation, the material damage,
all paid fees for the matter by final judgement.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

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    HappyEasyGo - request for an amendment in ticket on 27th dec 2018 : customer service is not helping nor are they reverting with updates

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    Company:HappyEasyGo
    Mumbai
    Mumbai City District
    Maharashtra
    India

    Complaint categoryCategory: Airlines
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